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Unit does not require us to light pilot

Dec.17.2010

Our heating went out this morning. We have a unit that does not require us to light the pilot light. We've followed all instructions and our thermostat indicates that the heat is on, but nothing happens.
Terrie, Austin, TX

As long as you have gas and electricity to the furnace, it should work. If it fails to heat, then it’s a problem that requires a service technician to diagnose and repair, as there are no consumer service measures that can be taken from the information given. There are numerous scenarios that could prevent a furnace from heating involving anything from your pilot light to your thermostat, as well as a host of other possibilities, that could prevent a furnace from heating. A qualified technician, like the ARS/Rescue Rooter branch in Austin, TX at (512) 777-7000, will be happy to identify the cause of your problem and provide a solution.

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ARS Rescue RooterAir Conditioning, Heating, Indoor Air Quality, Plumbing, Drain Cleaning & Sewer Lines

Unit does not require us to light pilot

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